Welcome to
Leisure Island Holidays!
This interactive website service is provided to you by Leisure Island Holidays, the use of which is subject to the following terms and conditions.
The Agreement
This Agreement is entered into between Leisure Island Holidays, as the SERVICE PROVIDER and you, as the CLUB MEMBER.
Fees and
members
Membership fees as specified below;
Singles and Couples @ R189.00 per month
Families @ R289.00 per month
Duration and
cancellation policy.
Once entered into the agreement a two month period will be required
before a booking may be made.
Should you wish to cancel your membership within the same year, the
balance (months) of the duration of the year will immediately be payable.
Should you not have made any booking within the first 6 months, and wish
to cancel your membership, a two month written, and paid notice period will be
applicable.
Singles and couples – any single adult over the age of 18 may join the
club at the single rate.
Family – This will be a house hold consisting of 2 adults and children living with the adults, under the age of 18. Should you have children over the age of 18, they will be considered a single adult and a single membership will be applicable.
Right of Use
The SERVICE PROVIDER hereby authorises and gives consent to the CLUB MEMBER to explore and interact with the materials contained on this website. The CLUB MEMBER acknowledges that this website is for his or her personal information and use only and that he or she may not in any way download, reproduce, display or record any of the information material, trademarks, logos, illustrations and displays contained on this website for any commercial purpose whatsoever.
Links to Other
Websites
The CLUB MEMBER acknowledges that as this website is developed and
improved, other websites may become linked to this one. As these other linked
websites may not be under the direct management and control of the SERVICE
PROVIDER, the SERVICE PROVIDER specifically does not warrant the accuracy of
the material contained therein, nor the efficiency of such website and accepts
no responsibility nor liability for any losses occasioned by any use thereof or
reliance thereon by the CLUB MEMBER.
Different CLUB
MEMBERs
This website will be explored by existing Members of LEISURE ISLAND
HOLIDAYS wanting to discover more about their Membership Club and, by using the
interactive capabilities of the website, to monitor and manage their
involvement with LEISURE ISLAND HOLIDAYS. Other Users of this website may not
be Members but may want to explore what LEISURE ISLAND HOLIDAYS has to offer.
Consequently, different Users may have different intentions and expectations of
the website. The CLUB MEMBER acknowledges this difference and that the website
and the provisions hereof must recognise this.
Personal
Information
The CLUB MEMBER acknowledges that the SERVICE PROVIDER, in furtherance
of its duties towards LEISURE ISLAND HOLIDAYS and its Members, may require
certain personal information from the CLUB MEMBER from time to time. The
SERVICE PROVIDER, however, acknowledges that it also has a duty to the CLUB
MEMBER, and to this end LEISURE ISLAND HOLIDAYS has taken every precaution
possible to protect the CLUB MEMBER'S right to privacy. The CLUB MEMBER further
acknowledges that the SERVICE PROVIDER may require such personal information for
the purposes of promoting and administering LEISURE ISLAND HOLIDAYS more
efficiently and effectively and has chosen the medium of this website to
achieve this. The information collected will assist the SERVICE PROVIDER with
maintaining and improving this website for the benefit of all Users.
Collection of
Personal Information
The SERVICE PROVIDER undertakes to collect only such information as is
commercially necessary to promote, market, administer and manage LEISURE ISLAND
HOLIDAYS and this website. Particularly, the SERVICE PROVIDER will not pass on,
or make economic gain from, any personal information collected, including name
and contact details, credit and character details, from the CLUB MEMBER to any
other person or persons, other than with the expressed consent of the CLUB
MEMBER, under warrant of a court order or process of discovery in any court
proceedings, or to affiliates of the SERVICE PROVIDER and LEISURE ISLAND
HOLIDAYS: Provided that any personal information passed on to such affiliates shall
only be for the purposes of promoting, marketing, administering and managing
the SERVICE PROVIDER or LEISURE ISLAND HOLIDAYS, and that the affiliates shall
not pass on such personal information. To this end, the SERVICE PROVIDER will
comply with all applicable laws and regulations.
Use of
Personal Information
The CLUB MEMBER acknowledges that one of the duties of the SERVICE
PROVIDER is to monitor the success of the products of LEISURE ISLAND HOLIDAYS
and this website, and to identify its market, and that personal information
collected may be used for the purposes of survey, adaptation and improvement of
such products and this website. The CLUB MEMBER specifically acknowledges and
consents to the SERVICE PROVIDER and LEISURE ISLAND HOLIDAYS following up such
information directly with the CLUB MEMBER by way of e-mail or other means.
However the CLUB MEMBER shall have the right at any time to revoke such
consent.
Responses from
Service Provider
The CLUB MEMBER acknowledges that if he or she requires a response from
the SERVICE PROVIDER, information relevant to the query may be required in
order to respond thereto as fully as possible. If the CLUB MEMBER prefers not
to provide such information, or is for whatever reason unable to do so, this
may affect the extent of the response by the SERVICE PROVIDER.
Individual
Transactions
As this website is updated and improved from time to time, new services
may be introduced which may affect the nature of information required from
Users. The CLUB MEMBER acknowledges that these terms and conditions may be
amended from time to time to reflect the nature of the service provided by the
SERVICE PROVIDER. Consequently, the CLUB MEMBER acknowledges that every time
that he or she explores and/or interacts with this website will constitute a
new transaction subject to the terms and conditions applicable at that time.
Jurisdiction
These terms and conditions are construed in terms of the laws of the
Republic of South Africa, without giving effect to the principles regarding the
conflict of laws. The CLUB MEMBER acknowledges and agrees to the exclusive
jurisdiction of the High Court of South Africa in respect of any and all
disputes arising out of or relating to this website, including but not limited
to any dispute relating to jurisdiction.
Resort
Information
The holiday resorts referred to in this website include resorts over which the SERVICE PROVIDER and LEISURE ISLAND HOLIDAYS have no control. Information pertaining to all resorts has been provided by the resorts themselves or their respective managing agents. In the premise, the SERVICE PROVIDER cannot and does not warrant or guarantee the correctness of any information collected and presented on this website. No representation contained herein shall in anyway amount to a representation by the SERVICE PROVIDER or LEISURE ISLAND HOLIDAYS of the resort, its amenities and facilities and the CLUB MEMBER is invited to confirm this information with the specific resort.
Disclaimer
The SERVICE PROVIDER and LEISURE ISLAND HOLIDAYS and all their affiliates do not warrant the accuracy of the material contained in, nor the efficiency of the website and accept no responsibility nor liability for any loss occasioned by any use hereof or reliance hereon by the CLUB MEMBER. The CLUB MEMBER acknowledges that he or she shall not be entitled to rely on any information nor material contained herein as constituting a variation, alteration or amendment of any members' existing agreement with THE HOLDIAY CLUB, nor shall such information for material constitute any warranty or representation on which their CLUB MEMBER may rely on to enter into a membership agreement with LEISURE ISLAND HOLIDAYS.
Detailed
description of goods and/or services
Leisure Island Holidays is a business in the travel industry that offers a
Membership Club offering their clients holiday packages to International
destinations, inclusive but not limited to the Indian Ocean Islands.
Delivery policy
Subject to availability and receipt of
payment, requests will be processed within 2 days and delivery confirmed by way membership number and email.
Return and Refunds policy – please refer to our terms and conditions
Reservations and payment
Upon confirmation the following payments
are due:
Leisure Island Holidays reserves the right to cancel any reservations for which the total amount due has not been received by the due date, in which event the deposit paid will be forfeited to the Leisure Island Holidays.
Reservations will only be considered firm bookings when the deposit has been received by Leisure Island Holidays. Leisure Island Holidays guarantees the price of land arrangements once full payment is received, except where subsequent increases are beyond our control - these include, but are not limited to, change to government taxes.
Cancellations and Curtailment
Land Arrangements (hotels, tours, transfers) All deposits are non-refundable/non-transferable. In the event of a cancellation, the following cancellation fees will be imposed:
Air tickets - Cancellation fees apply once air tickets are issued. The cancellation fees range between 25% up to 100% plus VAT of the total airfare paid, depending on the class of travel and the airline concerned. During peak periods - once issued, tickets cannot be changed and are non-refundable. Airlines are non-negotiable to changes post ticket issuance. Passengers are reminded that they are responsible for reconfirmation of flights and flight times at least 72 hours prior to departure to ensure the airline has had no schedule or time changes. Failure to reconfirm flights with the airline concerned could lead to the cancellation of the flight reservation. Leisure Island Holidays is not responsible for the overbooking by airlines resulting in passengers being denied boarding. Providing passengers adhere to check in time, it is the airlines responsibility to reroute or rebook flights.
Customer
Privacy policy
Leisure Island
Holidays shall
take all reasonable steps to protect the personal information of users. For the
purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to
Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options
accepted
Payment may
be made via Visa, MasterCard, Diners or American Express Cards or by bank
transfer into the Leisure Island Holidays bank
account, the details of which will be provided on request.
Card acquiring
and security
Card
transactions will be acquired for Leisure Island Holidays via
PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring
Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket
Layer 3 (SSL3) and no Card details are stored on the website. Users may go to http://www.paygate.co.za to view their
security certificate and security policy.
Customer details
separate from card details
Customer
details will be stored by Leisure Island Holidays separately
from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet
country and transaction currency
The merchant
outlet country at the time of presenting payment options to the cardholder is
South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Leisure Island
Holidays takes
responsibility for all aspects relating to the transaction including sale of
goods and services sold on this website, customer service and support, dispute
resolution and delivery of goods.
Country of
domicile
This website is governed by the laws of
South Africa and Leisure Island Holidays chooses
as its domicilium citandi et executandi for all purposes under this agreement,
whether in respect of court process, notice, or other documents or
communication of whatsoever nature, P.O. Box 1043, Grootbrak Rivier, 6525. Leisure
Island Holidays may, in its sole discretion, change this agreement or any part
thereof at any time without notice.
Company information
This website is run by sole trader based
in South Africa trading as Leisure Island Holidays and with registration number
W.F Schutte - Owner.
Contact details
Physical
Address: Loerie Cresent, Outeniqua Strand,
Glentana, Garden
Route, Western Cape,
South Africa
Email: derick@leisureislandholidays.com
Telephone: 079 204 0054/ 073 164 2555
Loerie Cresent, Outeniqua Strand
Glentana, Garden Route
Western Cape
South Africa